Client Testimonials

I have known Phrantceena Halres and her firm, Total Protection, for approximately six years, and I met her when her firm began providing contract security services for some divisions of Duke Energy, including some of Duke’s nuclear sites. I have come to respect her professionalism, integrity and persistence. I can certainly attest to Phrantceena’s ability and dedication as a businesswoman, and to her diligence in learning the complexities of commercial nuclear operations and its security requirements. She is ably applying that knowledge to the growth of her business.

— Ruth G. Shaw (Past President and CEO, Duke Power Company)

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Principles & Values

Total ProtectionS is dedicated to the safety and security of our client community, its people, and its assets. The following principles and values are the foundation of Total ProtectionS:

  • Trust – Our clients and employees expect and receive professional conduct, integrity and honesty from our staff.
  • Reliability – We provide punctual, attentive protection at all times.
  • Responsibility – Elite security professionals honestly assessing security risks.
  • Respect – Employees and clients are treated with the utmost respect.
  • Communication – Constant open, honest communication with a partnership approach.
  • Vigilance – We continually assess and counter the abilities of “force on force” adversaries to challenge us.
  • Constant Review – The employee task connection is routinely reviewed ensuring optimal coverage.
  • Competency – Elite security professionals continually receive state-of-the-art training; proficiently meeting the frequently evolving security challenges.